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ZML Trade isn’t connected right now

Your Trade wasn’t online when you sent an opportunity from Z Market Lab, so it wasn’t sent. Make sure Trade is running and paired, then send again.

What it means

Your Trade wasn’t online when you sent an opportunity from Z Market Lab, so the opportunity wasn’t sent. Any combo already in Trade is unaffected.

What to do

  1. Make sure Trade is running on your server.

  2. In Z Market Lab, open the Connection tab on the ZML Trade page and choose Test connection. If it shows Connection failed, make sure the server can reach Z Market Lab. Trade connects out over HTTPS and needs no inbound port.

  3. If the Trade page shows Not paired, pair again.

  4. Once the connection is fine, go back to the opportunity and send it again.

For the pairing steps, see Pair with Z Market Lab. For other cases, see Pairing failed.

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