Terms of service

What these terms cover

These terms apply to the Z Market Lab website and accounts, the ZML Trade software, and anything else ZML provides, together “the service”. By visiting the website, creating an account, or installing or using ZML Trade, you accept these terms.

Not investment advice

ZML provides market data and software tools. Nothing in the service is investment, legal or tax advice, or a recommendation to trade. Data and demos on these pages show market conditions and how the software works; they are not returns and don’t predict future results.

You bear the trading risk

Trading digital assets and their derivatives carries extreme risk, and you may lose all of your capital. You decide your strategies, parameters, orders, positions, API keys, servers and every movement of funds, and you bear the results. The specific risks of using ZML Trade are described in its Risk Disclosure, which you can view at any time in Trade’s settings.

Funds and keys

ZML holds none of your funds. ZML Trade runs on your own server, and your exchange keys stay on your server. Orders and transfers are carried out only by Trade on your server, using your own keys; ZML’s servers take no part. ZML Trade does not need or use withdrawal permission. To deliver updates and support, Trade sends operating and usage data to ZML; this never includes API keys, exchange credentials or withdrawal addresses.

No warranty, no liability for losses

Market data comes from third parties and may be delayed, incomplete or interrupted. The service is provided “as is”, without warranty of any kind. Losses caused by software defects, errors, delays or failures are borne by you, including failed orders, positions that did not close, inaccurate data and protections that did not trigger as expected. Losses caused by exchange, network or infrastructure problems are likewise borne by you. To the maximum extent permitted by law, ZML accepts no liability and pays no compensation for any loss arising from use of the service.

Fees and refunds

The ZML Trade software is free to use. A small service fee applies when you trade on certain exchanges. Prices, terms and payment methods for Z Market Lab paid plans are as shown on the page when you buy. If you turn on auto-renewal, you are charged automatically before each period ends using the payment method you authorized. You can turn it off in your plan at any time, and the current period stays active until it ends. Paid plans can’t be refunded once active. If a plan can’t be activated after payment, the payment is refunded to the original payment method once verified.

Intellectual property and permitted use

Rights in the software, interface, documents and data belong to ZML or its licensors. Except where the law allows otherwise, you may not decompile, reverse engineer or crack the software, resell or redistribute the software or data, or bulk-scrape them for resale or to build a competing product, without written permission. Normal indexing by search engines and AI assistants is not restricted. Third-party open source components are used under their own licenses.

Where the service isn’t offered

ZML isn’t offered to people in the United States or in jurisdictions under comprehensive sanctions. You are responsible for confirming that using the service, and the trading you do with it, is lawful where you are.

Changes to these terms

ZML may update these terms, and the version date changes when it does. The current version is always available in the product. Continuing to use the service means you accept the updated terms.

Contact

For questions about these terms or the service, write to support@zmarketlab.com.